New client? Start hereYour first visit, start to finish.
Text us a photo or two, ask for a plan and a quote, then book a time that works. Here’s exactly what to send — and what happens next.
Texts are answered during salon hours: Tue–Fri 10–6 · Sat 9–2.
What to text us
- Your hair nowFront and back, in daylight, no filter.
- One look you loveA screenshot is perfect.
- Your hair’s historyEverything in the last two years — box dye counts.
- Optional: one look you don’t wantIt tells us as much as the one you do.
On a computer? Text (423) 773-3038 or call (423) 232-2220.
What happens next.
We reply
During salon hours, with what’s realistic and a rough time estimate. Ask for a quote, too.
You pick a time
We book it by text or phone — whatever’s easier for you.
Consult in the chair
We look at your hair in person and confirm the plan before anything is mixed.
Leave with a plan
How to keep it fresh and when to come back.
How long it usually takes.
Estimates, not promises — longer or thicker hair takes more. We’ll confirm when you book.
| Women’s cut & style | ≈1 hr |
| All-over color | ≈1.5–2 hrs |
| Balayage or full highlights | ≈2.5–3.5 hrs |
| Color correction | Quoted with your plan |
| Men’s & kids’ cuts | Quick — ask when you text |
Coloring? See your roadmap before you text.
Pick where you are, where you want to be, and what’s already on your hair. You’ll get a visit-by-visit plan — and you can text the whole thing to us in one tap.
1Your hair right now
2The color you want
3What’s on your hair now?
Typical plan · we confirm in person
- Visits
- 1
- Chair time
- ≈2.5–3.5 hrs
- Upkeep
- 8–12 wks
Ask for a quote before you book — just include a photo.
Every head of hair is different, so we check yours before we mix anything. On a computer? Text (423) 773-3038 or call (423) 232-2220.
First-visit questions, answered.
Do I need a separate consultation?
No. Text photos first, and we consult in the chair before anything is mixed or cut.
Do you take walk-ins?
We’re appointment-first. Call or text and we’ll try to fit you in.
What if I’m running late?
Text us as soon as you know. We’ll tell you whether we can still do the full service or should adjust it.
Can I bring my kids?
Yes — we’re kid-friendly, and we cut kids’ hair too.
Where do I park?
Parking is on-site at the building on Wesley St, off Princeton Rd.
Ready when you are. Send the photos.
We’ll take it from there.